At Smiles On Southdale, we take the privacy and confidentiality of our patients very seriously. This policy explains how we handle your personal information and how we protect your data.

1. Collection of Information

We collect only the information necessary to provide dental care and manage appointments, which includes: name, phone number, and email address. This information is provided voluntarily by you when you complete our form.

2. Use and Disclosure

We use your information exclusively for the following purposes:

• Managing your appointment or consultation request.

• Communicating with you regarding our dental services.

• Maintaining internal administrative records. We do not share or sell your information to third parties for commercial marketing purposes. All information is handled under strict medical confidentiality protocols.

3. Storage and Protection

Your data is stored in secure systems that comply with Ontario’s health data protection requirements. We implement administrative and technical security measures to prevent unauthorized access or loss of information.

4. Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request the correction of inaccurate data.

• Withdraw your consent for future communications at any time by contacting our Administrative Office.

5. Contact

If you have any questions about how we handle your information or wish to exercise your privacy rights, please contact our Administrative Office directly